Toi Whānau health frequently asked questions

Pātai me ngā whakautu

FAQ for Toi Whānau Onehunga Clinic

Where is your clinic located?

Our Onehunga clinic is located at 147 Onehunga Mall, Onehunga.  Parking and public transport options are available nearby. (see map for location).

 

Do I need to make an appointment?

Ideally, we recommend booking an appointment before visiting either by phone 0800 894 123 or patient portal. Walk-ins may be available, but spaces are limited.

How can I book an appointment?

You can book by calling us on 0800 894 123 or on our Manage My Health patient portal or by email. To register for our Manage My Health portal, please call the practice.

What should I bring to my appointment?

Please bring your photo ID, any referral letters, a list of medications you are taking, and your Community Services Card if you have one.

Is there a cost for the visit?

Fees depend on the service you require. Some services may be free or subsidised. Please contact us for more details on 0800 894 123.

What services do you provide?

We offer a range of whānau-centred health services, including: GP visits, nurse consultations, ACC no co-payment assessments, minor surgeries, travel vaccines, immunisations, liquid hydrogen, women’s health and more. We also offer partnership services Rongoā Māori, register with our Midwife, Pain Management Services – to learn more please call the practice and speak to reception.

Do you accept new patients?

Yes, we are currently enrolling new patients. Please bring identification (i.e Passport, Birth Certificate) and poof you are eligible to enrol if you reside permanently in New Zealand (see here for further details).

Can I bring my whānau with me?

Absolutely. Whānau support is welcomed and encouraged at our clinic.

Is your clinic accessible?

Yes, our clinic is wheelchair accessible. If you have specific needs, please let us know when booking.

What are your opening hours?

We are open 9:00 – 5:00 Monday to Friday.  After-hours care is available through Three Kings Accident & Medical Clinic – 09 625 2999.

FAQ for Toi Whānau community clinics

Where and when are they?
Who can attend community clinics?

Everyone is welcome, we encourage you to attend with your whānau.

Is there a Fee?

Kāore. No, our clinics are free to all users.